All requests for transport are initiated by medical professionals, including personnel from EMS agencies, law enforcement, fire departments, 911 Dispatch, and hospitals/physicians. Private Individuals cannot request LifeFlight Eagle directly.

Each of these agencies has access to LifeFlight Eagle’s in-house communications center, which immediately processes all requests and notifies our closest available base when a request is received. FAA regulations require that the pilot in command of the helicopter is responsible for the final decision as to whether or not a flight will be accepted.